Parlay Privacy Policy

Last updated: 10/6/2025

Welcome to Parlay (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website (https://parlaysg.com/) and related services (the “Service”).

By accessing or using our Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect and process various types of information in order to provide and improve our Service:

a) Information you provide to us

  • Account / Contact information. When you book a yacht charter, subscribe, contact us, or request a quote, we may collect your name, email address, phone number, mailing address, and billing information (e.g. credit card, bank account)
  • Communications. When you communicate with us (via email, chat, contact form, phone, social media), we may retain correspondence and any information you choose to provide.
  • Preferences & Profile Data. If you set preferences (e.g. newsletter subscriptions, charter preferences), we may store those.
  • User-generated content. Reviews, feedback, photos you upload, or other content you submit.

b) Information collected automatically

  • Usage data & analytics. When you visit the website, we may collect information such as your IP address, browser type and version, device type, operating system, referring URL, pages visited, time stamps, and other usage statistics.
  • Cookies and similar technologies. We (and our third-party partners) may use cookies, web beacons, pixel tags, and local storage to collect and store information about your interactions with the Service.

c) Information from third parties

  • We may receive information about you from third parties (payment processors, analytics providers, advertising partners) and combine it with the data we collect.

2. Use of Your Information

We use your information for various purposes, including:

  • To provide, operate, maintain, and improve our Service
  • To process bookings, payments, refunds, and subscriptions
  • To communicate with you (e.g. confirmations, notices, customer support)
  • To send you marketing, promotional offers, news, and newsletters (where permitted)
  • To customize, personalize, and improve your experience
  • To monitor and analyze usage and trends
  • To detect, prevent, and respond to fraud, security risks, and abuse
  • To comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following cases:

  • Service providers. To third-party vendors, contractors, and agents who perform services for us (e.g. payment processors, hosting providers, email delivery, analytics).
  • Legal compliance. When required by law, regulation, legal process or governmental request.
  • Business transfers. If we sell, merge, reorganize, or transfer all or part of our business, your information may be among the transferred assets (subject to appropriate protections).
  • Corporate affiliates. With our affiliates or subsidiaries under confidentiality obligations.
  • Consent. With your explicit consent or direction.

We require any third parties we share data with to respect the security of your personal information and to use it solely for the purposes we have authorized.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance and personalize your experience. Cookies may be:

  • Essential / necessary cookies. Required for the functioning of our site (e.g. session management).
  • Performance / analytics cookies. To understand how you use the site (e.g. Google Analytics).
  • Functional cookies. To remember your preferences, choices, or settings.
  • Advertising / marketing cookies. To deliver relevant ads and track ad performance.

You may manage or disable cookies through your browser settings. However, doing so may affect your ability to use certain features of the site.

5. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes for which it was collected
  • To comply with legal, tax, accounting, or other reporting obligations
  • To resolve disputes, enforce agreements, or protect rights
  • Audit and record-keeping purposes

When data is no longer needed, we will securely delete or anonymize it.

6. Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, theft, loss, or alteration. However, no security system is perfect, and we cannot guarantee absolute security.

7. International Transfers

If you or we are located outside Singapore, your personal data may be transferred across national borders (e.g. to our service providers in other countries). Where required by applicable law, we will ensure that proper safeguards (e.g. standard contractual clauses) are in place.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erase or delete your data (the “right to be forgotten”)
  • Right to restrict or object to certain processing
  • Right to data portability
  • Right to withdraw consent (where data processing is based on consent)
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us to have it removed.

Our Service may contain links to third-party sites not operated or controlled by us. This Privacy Policy does not apply to those. We recommend reviewing the privacy policies of any such sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g. to reflect changes in our practices or legal requirements). When we make revisions, we will post the updated version with a “Last updated” date. If the changes are material, we may notify you (e.g. via email or banner notice).

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or want to exercise your rights, please contact:

Parlay
Email: info@parlaysg.com
Phone / WhatsApp: +65 8817 8219
Address: 11 Cove Drive, #01-01 Sentosa Cove, Singapore 098497